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  • #2335139

    Error attaching large file to new email

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    by joshhansen ·

    A user running Windows 2000 with Office 2000 was getting intermittent “Could not open one or more attachments” messages when trying to attach a file to an email they need to send (usually these files are over 1mb). Sometimes it works, sometimes not. Usually closing outlook and reopening fixed it for a while, then it would come back and they needed to reboot to allow the file attachment to take. I have installed Win2k SP3 and Office XP SP2 to see if that would take the problem away but it hasn’t. Our email system is Exchange 5.5 SP4 and the user has no mailbox size limitations (there is also plenty of drive space available on the server). I have yet to determine if the problem is related to file size or not but since it intermittent, Iam not sure. Any suggestions? Thanks

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    • #3604188

      Error attaching large file to new email

      by dklippert ·

      In reply to Error attaching large file to new email

      Try this:

      Go to Tools>Options.
      Click the Security tab.
      Click Attachment Security.

      • #3604185

        Error attaching large file to new email

        by joshhansen ·

        In reply to Error attaching large file to new email

        and change the attachment security to what? Besides, there is no attachment security. There is just security zone which is set on internet. Also, sometimes it works, sometimes not so I don’t think it is a security setting.

    • #3503480

      Error attaching large file to new email

      by godshots ·

      In reply to Error attaching large file to new email

      try running mdac.exe, you can download it from microsoft.com

    • #3503479

      Error attaching large file to new email

      by godshots ·

      In reply to Error attaching large file to new email

      try running mdac.exe, you can download it from microsoft.com

    • #3502868

      Error attaching large file to new email

      by gigelul ·

      In reply to Error attaching large file to new email

      Hi,
      Where are stored these files, local or on a network share?

    • #3489283

      Error attaching large file to new email

      by richtee ·

      In reply to Error attaching large file to new email

      “Our email system is Exchange 5.5 SP4 and the user has no mailbox size limitations”….

      Even though the user may not have a limitation there may be a global setting with limitations. I would double check using Exchange System Manager to make sure the ‘problem’ does not reside with an Exchange setting limitation.

      Rich

      • #3489244

        Error attaching large file to new email

        by joshhansen ·

        In reply to Error attaching large file to new email

        Sometimes it works, sometimes it doesn’t. File size doesn’t seem to be the issue because there are times when bigger ones attach no problem. Anyway, the problem is with trying to attach files to an email, if they attach, then they send with no problem.

    • #3485260

      Error attaching large file to new email

      by joshhansen ·

      In reply to Error attaching large file to new email

      This question was closed by the author

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