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Error attaching large file to new email

By joshhansen ·
A user running Windows 2000 with Office 2000 was getting intermittent "Could not open one or more attachments" messages when trying to attach a file to an email they need to send (usually these files are over 1mb). Sometimes it works, sometimes not. Usually closing outlook and reopening fixed it for a while, then it would come back and they needed to reboot to allow the file attachment to take. I have installed Win2k SP3 and Office XP SP2 to see if that would take the problem away but it hasn't. Our email system is Exchange 5.5 SP4 and the user has no mailbox size limitations (there is also plenty of drive space available on the server). I have yet to determine if the problem is related to file size or not but since it intermittent, Iam not sure. Any suggestions? Thanks

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Error attaching large file to new email

by DKlippert In reply to Error attaching large fil ...

Try this:

Go to Tools>Options.
Click the Security tab.
Click Attachment Security.

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Error attaching large file to new email

by joshhansen In reply to Error attaching large fil ...

and change the attachment security to what? Besides, there is no attachment security. There is just security zone which is set on internet. Also, sometimes it works, sometimes not so I don't think it is a security setting.

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Error attaching large file to new email

by godshots In reply to Error attaching large fil ...

try running mdac.exe, you can download it from microsoft.com

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Error attaching large file to new email

by joshhansen In reply to Error attaching large fil ...

PC already running the latest MDAC. After rerunning it, the problem came back.

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Error attaching large file to new email

by godshots In reply to Error attaching large fil ...

try running mdac.exe, you can download it from microsoft.com

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Error attaching large file to new email

by joshhansen In reply to Error attaching large fil ...

Poster rated this answer

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Error attaching large file to new email

by Gigelul In reply to Error attaching large fil ...

Hi,
Where are stored these files, local or on a network share?

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Error attaching large file to new email

by joshhansen In reply to Error attaching large fil ...

They are local files

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Error attaching large file to new email

by RichTee In reply to Error attaching large fil ...

"Our email system is Exchange 5.5 SP4 and the user has no mailbox size limitations"....

Even though the user may not have a limitation there may be a global setting with limitations. I would double check using Exchange System Manager to make sure the 'problem' does not reside with an Exchange setting limitation.

Rich

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Error attaching large file to new email

by joshhansen In reply to Error attaching large fil ...

Sometimes it works, sometimes it doesn't. File size doesn't seem to be the issue because there are times when bigger ones attach no problem. Anyway, the problem is with trying to attach files to an email, if they attach, then they send with no problem.

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