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Error attaching large file to new email

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11 replies

by joshhansen 1 view

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A user running Windows 2000 with Office 2000 was getting intermittent "Could not open one or more attachments" messages when trying to attach a file to an email they need to send (usually these files are over 1mb). Sometimes it works, sometimes not. Usually closing outlook and reopening fixed it for a while, then it would come back and they needed to reboot to allow the file attachment to take. I have installed Win2k SP3 and Office XP SP2 to see if that would take the problem away but it hasn't. Our email system is Exchange 5.5 SP4 and the user has no mailbox size limitations (there is also plenty of drive space available on the server). I have yet to determine if the problem is related to file size or not but since it intermittent, Iam not sure. Any suggestions? Thanks

11 replies

by joshhansen

and change the attachment security to what? Besides, there is no attachment security. There is just security zone which is set on internet. Also, sometimes it works, sometimes not so I don't think it is a security setting.

by richtee

"Our email system is Exchange 5.5 SP4 and the user has no mailbox size limitations"....

Even though the user may not have a limitation there may be a global setting with limitations. I would double check using Exchange System Manager to make sure the 'problem' does not reside with an Exchange setting limitation.

Rich

by joshhansen

Sometimes it works, sometimes it doesn't. File size doesn't seem to be the issue because there are times when bigger ones attach no problem. Anyway, the problem is with trying to attach files to an email, if they attach, then they send with no problem.

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