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Error attempting to login

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8 replies

by jay_linskey

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The problem: When you try to login in.
Outlook.exe has generated errors and will now shut down. (Outlook 2000)
An error log is being created. Then it shuts down.
She says she has had problems since office 2000 was installed. (???)

8 replies

by rapidad

A few questions first please.......
1. the OS??
2. Login to the network/machine/outlook/outlookexpress ??
3. Was the install a push out from corp servers or a cd install?
4. Have you read the error log? what does it say?

thanks, let us know............

by rapidad

Go to
start/settings/controlpanel/admintools/computermanagement/eventviewer
the error message should be in the application log, although it is also possible it is in system.
let us know............

by jay_linskey

1. 2000
2. Network
3. Network install
4. Not well versed in log files and need to
know what to look for.

by mike mullins

If outlook is in the startup folder remove it.
Run the Detect and Repair utility that comes with Office 2000
The following procedure forces Detect and Repair to run:
1. Click Start on the taskbar, point to Settings, and then click Control Panel.
2. Double-click Add Remove Programs.
3. Click Microsoft Office 2000, and then click Add/Remove.
4. Click Repair Office.
5. Click Repair errors in my Office installation, and then click Finish

This will find the errors and repair the installation. Also, I would delete the users office profile and re-create it.
1. Right click on Microsoft Outlook
2. Select Properties
3. Select Show Profiles
4. Remove the user profile
5. Recreate the profile

Good Luck
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