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error closing Outlook XP

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3 replies

by gbeach

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We have several users receiving the following error when shutting down Outlook XP. " Microsoft Outlook has encountered an error and needs to close. We are sorry for the inconvenience." There is also a checkbox to restart Outlook. This is occurring on Windows 2000 Professional computers. Has any seen this error before? Thanks

3 replies

by capabel

Try running detect and repair option. There is a dll that checks for running functions before shutting down that needs to be restored.

by gbeach

I tried running the Detect and Repair but I am still getting the same error.

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