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error closing Outlook XP

By gbeach ·
We have several users receiving the following error when shutting down Outlook XP. " Microsoft Outlook has encountered an error and needs to close. We are sorry for the inconvenience." There is also a checkbox to restart Outlook. This is occurring on Windows 2000 Professional computers. Has any seen this error before? Thanks

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by capabel In reply to error closing Outlook XP

Try running detect and repair option. There is a dll that checks for running functions before shutting down that needs to be restored.

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by gbeach In reply to

I tried running the Detect and Repair but I am still getting the same error.

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by gbeach In reply to error closing Outlook XP

Point value changed by question poster.

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