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Error message downloading photographs

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2 replies

by carol

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I have a Kodak EZ200 camera installed on my windows 98 2nd edition pc. I have been using this for 18 months with no problems. When I try to download photos I get the error message:
PI2000 caused an invalid page fault in
module DC31JPEG.DLL at 0167:02be6272.
Registers:
EAX=0434c87e CS=0167 EIP=02be6272 EFLGS=00010206
EBX=fffff97d SS=016f ESP=00a6f1f8 EBP=00000006
ECX=00a6f24c DS=016f ESI=044504e8 FS=3417
EDX=00000078 ES=016f EDI=044509b0 GS=0000
Bytes at CS:EIP:
8a 1c 33 88 58 ff 0f bf 59 fc 8a 1c 33 88 18 0f
Stack dump:
00000280 04450818 00000000 00a6f3b8 00000000 04347cf4 00000000 fc727538 00000000 00000001 0000000f 044509a8 00000050 fde6feb8 fcd0fd28 0090fe8f
I can still use the camera with net.meeting and can take photographs.
I have tried uninstalling both camera and software via control panel and re-installing but to no avail.
It has been suggested that mmsystem.dll file is the problem, but this is installed on my pc showing the correct version.
Can anyone help please.

2 replies

by jimmy

Go to the start/run command and type in SFC
Check for altered/corrupt files,have your Windows 98SE disk there whilst doing this.
If this does not work,Check the basics I.E. Is proper driver installed?
Try installing the driver from a different location.
Hardware fault i would possibly ensure memory it may be a piece of grey memory.
Hope this helps.

by carol

I have fixed corrupt files and repaired IE but don't know which driver to search for and where and don't know about grey memory - still getting error message. More help please.

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