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Error message in Eudora with Norton 2004

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6 replies

by merrickcomp 1 view

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Norton Internet Security 2004, and now, whenever Eudora is opened, it comes up with "COM authentication is not enabled, would you like to enable it?" When yes is clicked, it says that Eudora must be re-started. Closing Eudora and re-opening brings up the exact same error message. I have looked through all of the settings in Eudora, and searched the help files, and can find no reference to "COM authentication". I was also not able to find any reference to this at Eudora's or Symantec's sites.

6 replies

by samsonite

COM authentication: Is the process of verifying the identity of a user, based on the established credentials of the user (typically a user name and password).

Therefor it seems that your Norton 2004 might be restricting your Eudora access? I use Zone Alarm and so it would make sense for a firewall to prevent software that has internet capabalities. So I recommend looking under your Norton 2004's "program control" (that's what ZA calls it) and setting Eudora as a trusted program.

If that helps, then glad to be of service.

SAM

by merrickcomp

Do you have any idea where I would enable the COM authentication? That is the problem, unfortunately.

by samsonite

COM authentication: Is the process of verifying the identity of a user, based on the established credentials of the user (typically a user name and password).

Therefor it seems that your Norton 2004 might be restricting your Eudora access? I use Zone Alarm and so it would make sense for a firewall to prevent software that has internet capabalities. So I recommend looking under your Norton 2004's "program control" (that's what ZA calls it) and setting Eudora as a trusted program.

If that helps, then glad to be of service.

SAM

by merrickcomp

Do you have any idea where I would enable the COM authentication? That is the problem, unfortunately.

This discussion is closed to new replies.