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Error using Outlook 2003 with MS exchange.

By e_canaan ·
I'm setting Outlook 2003 for clients for our newly deployed windows 2003 small business server with Microsoft Exchange.

On one of the clients when I open a new message or click to foreward a message I get the following message:
" The messaging interface has returned an unknown error. If the problem persists restart outlook"

I tried MS Knowledge base but they only have solutions for different clients.

Any ideas would be aprreciated.


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by gdieso In reply to Error using Outlook 2003 ...

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Office 2000 service release that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:;[LN];CNTACTMS
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.IMPORTANT: Before you apply this fix, you must first apply the Microsoft Office 2000 Service Release 1 (SR-1). For additional information about the Microsoft Office 2000 Service Release 1 (SR-1) , click the following article number to view the article in the Microsoft Knowledge Base:
245025 How to obtain and install Microsoft Office 2000 Service Release 1 (SR-1)
The English version of this fix for the secure build of Outlook should have the following file attributes or later:

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by e_canaan In reply to

Thanks for your help

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by e_canaan In reply to Error using Outlook 2003 ...

This question was closed by the author

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