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Error with IT Help Desk Surv Gde Trouble Ticket Tool Updates

By ray.labrecque ·
Regarding the Automated Trouble Ticket Tool spreadsheet, I am encountering an error in the Update Ticket dialog. After selecting either the ticket number or Caller id from the associated drop downs, I get a 'Run Time Error 1004' - Method 'Range' of object '_Global' failed.

This is part of the IT Help Desk Survival Guide CD...

Ray LaBrecque
Tech Support / SNE Building Systems
ray.labrecque@snebuildingsystems.com
860-653-5095

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