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Eudora Email Virus???

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by kwagnerin

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My father has Win. 98 se and is using Eudora. He can receive email but he can't send any. Is this a virus, or is this a glitch in Eudora? He has been using this program for 3 yrs and has had no problems until now. He said he has scanned his pc with 2 different anti-virus programs, but they are not showing anything.

Any ideas as to what is causing this?

Thanks!

Karen

3 replies

by timwalsh

One thing you might want to check:
verify that the settings to reach the ISP are still correct. If the ISP changed one or more settings, that may account for your father's ability to receive but not send email. What indications is he receiving that he can't send?

by kwagnerin

He gets the following message when he tries to send mail: , 1 Messages left to send,. MAIL FROM ,agmt@tds.net> [08:05:10 PM] There has been an error tranferring your mail. I said MAIL FROM: ,agmt@ds.net> and then the smtp server [smtp.tds.net said 5:00 Polite people say HELO first

Do you know what this virus is and where he can go to get rid of it?

Thanks!

Karen

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