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Evaluating a vendor

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by technistar

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When evaluating a vendor for outsourcing, how important is the company's online marketing to you? Does the cd rom they send you or a downloadable presentation(demo)they have on their web site make you feel they have it together more as a company because they provide this to you? If the electronic presentation is an option for you to gather information, can you base your decision without seeing the sales rep in person?
Is it better to have a marketing and sales representitive call you initially to qualify your needs first and visit you on person?

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by Member 27342785

Hi,

I think you should go for meeting the sales rep. and get the most out of him/her. Promotional material, although it can give you an idea, can be misleading. I am saying this from my experience. Recently our company was looking for a vendor toparticipate in an outsourcing initiative. I was forming part of an adjudication team to select the best bidder in all aspects (technology, finance, vision etc.). From the printed material we built an opinion about the bidders (some scored very high). But strangely enough when we met the sales reps. and asked further and more specific questions, our opinions have changed drastically for most of the bidders.

Regards
Martin

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