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Excel 2000 freezes on any worksheet

By njanear ·
This one is driving me crazy, when the customer opens Excel 2000 they only get a chart cursor (large cross hairs) and that's it, it won't allow hime to modify anything, on any Excel sheet. I have uninstalled and reinstalled it, service packs 1 and 2 for Office and 2000 OS, but no luck.

Any ideas?

~d

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Excel 2000 freezes on any worksheet

by DKlippert In reply to Excel 2000 freezes on any ...

Take a look in XLSTART for files that open when you start Excel. If that doesn't work, rename Personal.XLS, if they have one. There could be an "AutoOpen macro in there.
You can also try running Excel.exe /s
This starts Excel in Safe mode. ("SafeMode" will appear in the Excel title bar.) Safe mode starts Excel as if it is the first time after Setup.

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