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Excel 2007 crashes when trying to use Addins

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I have Office 2007 installed on my machine. I can start Excel without any problem. However, when I go to the Excel Options and select Addins, the program shuts down and gives me the option to send or not send the information to Microsoft.

I ran the Office Diagnostic, it found an error, and allegedly corrected it. I restarted the machine and it's still doing it. I have no idea what is causing this problem. I'd appreciate ANY help or insight that can be given. Thank you.

NOTE: I would like to point out that this happens when I simply click on "Addins." I can't even get to the part where I can select a specific Addin.

5 replies

by t.r.morrison

What did you do to fix this. I have tried running diagnostics, running repair, uninstalling and re-installing and it still happens. Did you ever find a resolution to this problem? Is it one of the Microsoft updates to Excel 2007?

Please help!

by johnhallv

I was having the exact same problem- I tried calling Microsoft for support to no avail- because I'm using a student edition- it was going to cost $50 for them to tell me how to uninstall, reinstall, reformat, and then it still wouldn't work I'm sure. To further complicate things- I am running everything on a Mac using parallels to set up a Virtual Machine running XP.
So- to the solution:(if I go about things the long way- my bad- I'm a Mac guy- just needed to run windows for a finance class)
Disclaimer* - this worked for me-no promises for you-do at your own risk

Start
Control Panel
Add or Remove Programs
Microsoft office 2007 - Select 'Change'
Select add or remove features - continue
expand Microsoft Office Excel
expand Add ins
(this is where you may differ - all I needed was the analysis toolpak)
change the add in you need to 'install on first use' - continue
Office will do it's install change thing
Open excel and it will ask you something to the effect of "do you want to configure for this add in" select yes
then when you go to add-ins from excel options it will work.
Add your add-ins like normal from there

If you need to install a 3rd party add-in let me know and I will tell you how I did that as well. It's easier- just tired of typing

-John

by cpruppel

Well have a bunch of student who need to add the 3rd party add-in that comes with their textbook and we would appreciate being able to help them rather than leaving them all on their own. Can you please let me know how you did it?? Thanks so much.

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