General discussion
October 27, 2002 at 11:23 PM
bearwa

Excel and Word Debug Error 2746

by bearwa . Updated 23 years, 11 months ago

I downloaded the administrative security updates for the
(Flaw in Word Fields and Excel External Updates Could
Lead to Information Disclosure (Q330008)) for both Office
2000 and Office XP.
I am running Windows XP Office XP Service Pack 2.

When I first attempted to install the Office XP admin
update to a Novell 5.1 server running this from a XP
workstation I received this error.
“The installation package could not be opened. Verify that
the package exists and you can access it, or contact
the application vendor to verify that this is a valid
Windows Installer package.”.

I found out that Office XP comes with Windows Installer
1.10. Windows XP comes with Windows Installer 2.0. Ok
version conflict right?

So I looked for the all the Installer exes that didn’t
have the same version number on both my hard drive and my
network install.

I deleted and replaced them with the 2.0 version. Viola it
worked…at least for Office XP.

Now I try to run this administrative install for Office
2000 on the same Novell server and get the same error. I
did download the Installer patch from Install Shield
update this did not resolve the issue.

After checking the install log I get this “Debug Error
2746”.

Since I already have Windows Installer 2.0 on my pc the
Windows Installer Cleanup utility will not work. Is there
a Windows Installer Cleanup utility for Windows XP?

Any insight would be helpful.

Thank you.

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