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Excel Error

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3 replies

by aduran

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When I try to access Excel I receive a Dr. Watson error that states " An application error has occurred and an application error log is being generated. EXCEL.exe Exception: access violation (oxc0000005), Address 0x30026d89"

When I log in as administrator or any different user I can access Excel with no problem. This error only happens with one particular login. I tried repairing excel and reinstalling it with no luck.

Anyone out there know how to handle this issue?

Thanks
Angie

3 replies

by normandhome

Your windows profile is corrupt. Rename your profile to test and relogin. Test Excel under the new profile and then copy your My docs, favorites, and desktop over from the test profile. If you need to find out where your profile is located, feel free to send me an e-mail.

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