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Excel Locking Up

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3 replies

by a_tank

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I have a user here who, whenever she goes into the Preview Pane in Excel, it locks up and can only be ended via task manager. This is Office 2000 on a 2000 pro machine. Any ideas as to what causes this? She is the only user with this problem by the way.

3 replies

by ann777

Office 2000 has a couple of service packs. Have you installed the SR-2 update to Office 2000?

Type in the following in your Internet Explorer:

MSKB Q278269

by a_tank

It turns out t was an issue due to printer drivers (trying to print to an NT based printer without the proper drivers for 2000). Thanks for taking the time just the same. I'll give you the points for making the effort.

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