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Excel printing issue

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5 replies

by maureen.dunne

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I have a user that whenever he prints his Excel Spreadsheet from his PC, two of the pages come out blank. Others can log in and print this same spreadsheet without a problem. The user is able to print the spreadsheet from other computers. We have deleted his profile and even reinstalled Office. He is on Windows 2000 and Office 2000. Any ideas? We were hoping to avoid re-imaging.

5 replies

by ann777

See what BIOS version he has on his system and make sure it is Win2000 compatible. If not, then download and flash the bios for this system.

We've seen blank pages print from new computers with an outdated BIOS for Win2000.

by nsohenick

Make sure you have the latest drivers for that OS. Some funny things happen when drivers are out of date.

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