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Excel XP crash when saving to a network.

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When I save an Excel file in Excel XP to a network server, it crashes, causing my system to automatically reboot. It's usually a file that already existed on the server, and is being saved over...

I'm using Windows XP Professional 5.1 (Build 2600), and Office XP Professional (2002 10.3506.3501 SP-1). My Network OS is Novell Netware 5.

I can't seem to find any information on this problem.

5 replies

by lizzy

I found this on my local IS newsgroup page:
Error:
"There has been a network or file permission error. The network connection may be lost." when saving Microsoft Office documents to a NetWare 5 file server

Situation:
When trying to save a Microsoft Office 2000, Office 97 Excel or Word file to a NetWare 5 file server you get the error:

"There has been a network or file permission error. The network connection may be lost."

You can save the file under a different name.

Solution:
To correct this problem, disable scanning on network drives in the Client RealTime Protection options in the Symantec System Center.

From the Symantec System Center:

1. Unlock the server group
2. Right-click the parent server and go to All Tasks, Norton AntiVirus, Client Realtime Protection Options.
3. Uncheck the box next to "Network" under Drive Types.
4. Click "Reset All" to apply this change on all clients.
Then the replay to this post was:
This problem occurs when userswere trying to save existing casenotes they had just edited, back to the shared drive on the netware 5.0 server. If the user simply changed the name of the file by adding a 1 to the end of the file name, the file saved to the shared drive OK. After that was done, both the original file and the new file worked fine. This novell procedure below did not fix the problem. The problem is caused by NAV on the server, not the workstation. To resolve this problem all at once, I logged into each server as myself, made a "casenotes2" folder, and then copied the entire contents of the casenotes folder to the casenotes2 folder. I then deleted the casenotes2 folder. After doing this, all the files in the original casenotes folder would save with no problem.
Perhaps this applies and will help you. Please post a comment with your solution(s).

by robcat

Thanks Lizzy, but that's not it. I wasn't scanning network drives...

It seems to be associated with GroupWise and ODMA. I've disabled document management, and deleted the associated odma files. This seemed to work for a while, but nowit's crashing again. I'm trying something else now....I delete the .xlb at startup....seems to be working for now...

by jeckles

I had the same problem.

In you NW Client Properties Turn Off File Caching

Also Makes sure your client is up to date
and Windows and Office have the latest Patches

by robcat

Thanks jeckles, but I had already done that....

It seems to be associated with GroupWise and ODMA. I've disabled document management, and deleted the associated odma files. This seemed to work for a while, but now it's crashing again. I'm trying something else now....I delete the .xlb at startup....seems to be working for now...

by robcat

It seems to be associated with GroupWise and ODMA. I've disabled document management, and deleted the associated odma files. This seemed to work for a while, but now it's crashing again. I'm trying something else now....I delete the .xlbat startup....seems to be working for now...

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