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Excel.exe/Word.exe Error

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by darmasanthi

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I'm use Windows 2000 Prof, and i have problem when everytime we finished using word/excel, i find this error : "Excel.exe has generated errors and will be closed by windows ..." or "Word.exe has generated errors and will be closed by windows ...".
I try to find the problem, and the problem is when i opened the attachements (word/excel) in Microsoft Outlook (outlook Express), that errors messages will pop-up. And if i'm not opened the attachements that error will not pop-up.

So, How to fixedthis errors ???

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by barbara

A question to your question before answering:
Are you running McAfee or another type of virus protection software? There are many issues regarding security updates and the correlation between Outlook and Word or Excel. There are patches out therethat can resolve some of your problems, and my suggestion would be, if you are running the virus protection programs, to contact the manufacturer (like McAfee) for a site that contains a "fix" or patch. I believe if you go to the homepage of your virus software and search for patches, you'll find it!

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