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Exch 2000 unable to display the folder

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I have a public folder on an exchange 2000 folder that I am the owner of. Today when I went to go into it I am getting an error message that says "Unable to display the folder". It is not a rights issue as I can right click and do an advanced find and look up E-mail messages in the folder. Also if I go to the folder in outlook web access I can see the folder with out a problem. It is not machine specific as I went to another machine where the user can see the folder logged in as my user and set up the exchange service to my account and I cannot see it. I can see all other public folders without a problem. I also used outlook on a server logged in as an exchange admin and pointed it to my mailbox and it could not see the folder in my view. The only way I can think to fix it is to creat a new folder and move the posts to that folder. Any other ideas would be appreciated.

Thanks

Rod

8 replies

by compgirlfhredi

Have you tried granting permissions to the public folders again?
Or reset replication limits:
In Exchange System Manager, navigate to public folder store.
Right-click public folder store,click Properties. On Replication tab, under Limits, in Replication interval for always and Replication message size limits, add your custom settings.

by compgirlfhredi

Also a good point to remember is that although Exchange 2000 allows you to set security on public folders in the public folder heirarchy and using Exchange System Manager, Outlook, and the Windows 2000 version of Windows Explorer, the tools are not interchangeable. Because Windows Explorer uses the W2k access control list (ACL) format to set security permissions on MAPI public folder heirarchy, and Exchange System Manager and Outlook use the MAPI ACL format. Exchange Web Storage System can correctly interpret both ACL formats, but the tools are not interchangeable. You should only use Exchange System Manager when editing security on the MAPI public folder hierarchy. For example, if you originally use Windows Explorer to set permissions on a public folder,then try to use Outlook or Exchange System Manager to change the settings, you'll not be able to change public folder security until you follow a work around. Then you should only use Exchange System Manager to set ACLs on public folders.

If the folder is a subfolder of Public Folders (Public Folders\TopLevelFolder), follow these steps

To allow ACLs to be set in Exchange System Manager:

In Windows Explorer, right-click the folder, select Properties.
On Security tab, Name, select an account, click Remove. Repeat this for all accounts.
Click to clear Allow inheritable permissions from parent to propagate to this object, then click Remove on confirmation dialog.
To save changes, click OK.
In Windows Explorer, right-click the folder again, then click Properties.
On Security tab, select Allow inheritable permissions from parent to propagate to this object check box.
To save, click OK.
If the folder in question is 2nd level folder of Public Folders (Public Folders\TopLevelFolder\SecondLevelFolder):

Complete steps above for TopLevelFolder.
Complete perform steps above for SecondLevelFolder.

by rackin

Replication will not be a problem as we only have one server. I did try the suggestion though and I am still broke. If you noticed in my message above, I can still get to the folder in web mail under same account and I can search the folder in outlook, so I do not think it is a straightforward rights issue. Even though I can do the above, if I click on the folder I do not see messages, but the unable to display the folder message.

Thanks

Rod

by sagager

Have you tried recreating the profile for Exchange Server on the computer you're not able to get the information?
What about credentials? Username and password for your user on the computer you are having this problem. I had something similar and found out that the issue were the credential, even though it did not say that that was the problem and it did not request a username and password.

by rackin

I have tried it on multiple computers with the same results. The fact that I have no problem with other public folders with the same rights assigned would make it highly unlikely that it is credentials. I also took an account with exchange admin rights and setup its outlook profile to go to my mailbox. Even under that account it has a probelem with that public folder, but not when it is in its own mailbox.

Thanks

Rod

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