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Exchange 2000 - Message Recall feature not working

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by david.detorres

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I've just migrated from Exchange 5.5 to Exchange 2000. The message recall feature is not working and I can't find a property sheet within Exchange System Manager that addresses this. Can anyone advise me? Thanks...

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by timwalsh

Recall is a function of the Outlook client, not Exchange itself.

The recall function will only work if:
1. The recipient is using Outlook.
2. The recipient has not read the message.
3. The message has not been moved out of the recipient's Inbox (either by the recipient or automatically because of defined rules).

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