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Exchange 2003 SMTP authentication

By MISakaGOD ·
I have a client who switched ISPs from Comcast to Verizon. They can receive mail but not send.

They get an "You do not have permission to send to this recipient. For assistance, contact your system administrator. #5.7.1 smtp;550 5.7.1 Authentication Required>" error when trying to send.

I put in an SMTP virtual server entry for Verizon's outgoing mail server...but Verizon also says I may need to provide the user's login credentials in the server for authentication. I can't find where to put in these credentials into Exchange and Verizon could not tell me either...can someone here help??

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by faradhi In reply to Exchange 2003 SMTP authen ...

This is more of a question than an answer, but why use the Verison Virtual server to send? Exchange can send smtp messages.

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by MISakaGOD In reply to Exchange 2003 SMTP authen ...

figured it out..thanks!

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You fixed it but how

by harry.tennison In reply to

I understand you fixed the issue but it would be nice for the other people who experiencing the same issue to know how you fixed it.

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by MISakaGOD In reply to Exchange 2003 SMTP authen ...

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