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Exchange 2k service wont start!

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11 replies

by navjun

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on my win 2k server Microsoft Exchange Information Store wont start i get the dependency error when i checked the dependecies i saw that they all start except (Microsoft Exchange System Attendant) when i try to start it i get this error:
"Could notstart.... on local computer. the service did not return an error. THis could be an internal Windows erroe or an internal service errie. If the problem persist, contact system admin"

please help
thank you

11 replies

by shmaltz

You say that all start exept for the System Attendant (SA).
That would be impossible since none of the MS Exchange service can run without the SA.
If you could provide more info, I would know from where to start.
Did it ever work?
If yes, what changed on the system?
If no, Did you install it correctly?
Is this an Upgrade or a clean install?
What else is installed with the Exchange system besides what comes with it (i.e. 3rd Party connectors, Anti Virus software etc.)?
Are you on an Active Direcotry Domain?
If you would answer the above questions I can try to help you.

by navjun

my problem is Information store .. it wont start and when i try to start it i get the error 1068 (look above)
this is a clean install and it never worked. I have had expreince with intalling Exchange and never had a problem like this before. I havewin 2k domain (active directory) and yes we have a antivirus software and its norton for win 2k server. and i have norton internet scurity, i don't have much else that would interfire with exchage

by shmaltz

Try removing Norton and see what happens then.
Also there is a tool that comes installed with Exchange which can check the store. I don't remember the name of the tool but if you search MS you should get it.

by technology

1. Stop all exchange services an dcheck for viruses - code red and nimda especially.
2. prevent the virus scan from scanning the exchange folder and certain other folders as per symantec.
3. check for available disk space
4. you can safely reinstall exchange over the current installation
5. make sure the services log on with the local system account
6. re-apply all service packs

by navjun

I just checked the application log and these are the errors that i get in there:

Unexpected error There are no protocol sequences. Facility: Win32 ID no: c00706b7 Microsoft Exchange System Attendant occurred. For more information, click http://www.microsoft.com/contentredirect.asp.
Unexpected error There are no protocol sequences. Facility: Win32 ID no: c00706b7 Microsoft Exchange System Attendant occurred.

For more information, click http://www.microsoft.com/contentredirect.asp.

Unable to initialize the Microsoft Exchange Information Store service. Error 0x80070057.

For more information, click http://www.microsoft.com/contentredirect.asp.

Error 0x80070057 calling StrInitialize in REAPI.DLL.

For more information, click http://www.microsoft.com/contentredirect.asp.

and there are a few repetions of these errors, i did check the sites but non helped.

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