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Exchange 5.5

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we are having problem with total of 5 users in an
300 user enviroment, the problem with these 5 users is in exchange client 5.5, when loging on
to the domain network user gets authentication from NT server, when trying to open outlook it pops a message " Retry or work offline" when we click on Retry it connects to the mail server,
none of these users had any of this problems before.
Thx for any tips or suggestions on this issue.

2 replies

by malcolm r

Have you tried deleting and recreating their Outlook profiles? That often fixes weird problems like this.

by chris..

The post by Malcolm should cover most of the issue. Also check the client configuration to ensure it isn't set to startup offline.

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