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Exchange 5.5 and Outlook 97

By daniel ·
On a Windows 2000 workstation running Outlook 97, two workstations received the error message "OUTLOOK.exe has generated errors and will be closed by Windows. You will need to restart the program. Error log is being created." I receive this message from any workstation in the domain when I log on with the two user account names.

I have created a new Exchange account for each user, although we still get the message. In addition, there are no error logs created on the workstations or Server although the message states one has been created. Since this occurs at different workstations, it is not a local software issue, so I tend to believe it is related to the user accounts. Any suggestions?

Thanks,

Dan

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Exchange 5.5 and Outlook 97

by scottdo10 In reply to Exchange 5.5 and Outlook ...

Can you increase the accounts permission levels incrementaly to see if that is the problem. Possibly take one machine and add the users to local groups.

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Exchange 5.5 and Outlook 97

by daniel In reply to Exchange 5.5 and Outlook ...

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Exchange 5.5 and Outlook 97

by brasslet In reply to Exchange 5.5 and Outlook ...

Are you using roaming profiles? My guess is that you are and the profile is corrupted. Recreate the user profile. We don't use roaming profiles here but I've seen the local profile get corrupted and cause similar problems. Deleting and recreating solved the problem.

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Exchange 5.5 and Outlook 97

by daniel In reply to Exchange 5.5 and Outlook ...

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Exchange 5.5 and Outlook 97

by shawn.flarity In reply to Exchange 5.5 and Outlook ...

Common problem. locate and delete the files with the extension pwl on the machines with the problem

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Exchange 5.5 and Outlook 97

by daniel In reply to Exchange 5.5 and Outlook ...

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Exchange 5.5 and Outlook 97

by daniel In reply to Exchange 5.5 and Outlook ...

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