We are using NT 4.0, Exchange 5.5 and Outlook 2000. Is there a way to create a public folder that will accept email automatically. As of right now we are under the impression that we have to create a User Manager account and Exchange account using the same name as the public folder and log in as that account. Then open Outlook to allow the email to transfer from exchange to the public folder. Is this right? Confused? We are.