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Exchange 5.5 sp3

By IT1 ·
We have recently been experiencing an issue when trying to delete a number of messages, move them to another folder or archiving them. We'll get an error that says "Some items could not be deleted. They were either moved or already deleted, or access was denied." Retrying the operation will then result in a few more of the messages getting either moved or deleted then the same error will appear. This will continue until all messages are deleted or moved often going about 10 messages at a time. We have no system errors, I'm thinking of running isinteg or eseutil, but wanted to see if anybody has had a similar issue. I haven't tried upgrading to sp4. Thanks

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Exchange 5.5 sp3

by schmrand In reply to Exchange 5.5 sp3

Do you have multiple connectors on the server? We had this problem when running just Omtool and the IMS - it was fixed with this fix, found at

http://www.facsys.com/indexed/tsb/ps97-1007.htm

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Exchange 5.5 sp3

by IT1 In reply to Exchange 5.5 sp3

Thanks for your input, however we do not have any additional connectors. Thanks

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Exchange 5.5 sp3

by curlergirl In reply to Exchange 5.5 sp3

Another possibility is virus scanning software. We ran into this problem after installing a new version of Norton AV for MSE using the new Microsoft virus API. If this is the case, then first upgrade to Exchange SP4, and then be sure to enable background scanning in NAVMSE. If you need additional help on this, don't hesitate to email me. Hope this helps!

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Exchange 5.5 sp3

by IT1 In reply to Exchange 5.5 sp3

Thanks, That was exactly the problem. We have the NAVMSE. When I upgraded NAV, I selected mapi/vapi for the scanning. When I changed back to mapi, everything returned to normal. Thanks again.

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Exchange 5.5 sp3

by IT1 In reply to Exchange 5.5 sp3

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