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Exchange amd Global address book

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by california dead head

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I have a W2000 network. A W2000 Exchange server. Active directory. 2 Domain controllers. I create a user in AD and they show up with all the normal properties, they get a mailbox created in the Exchange store, they have properties under the exchange tab BUT when I try to send them an e-mail the are not in th global address book in Outlook. It has been 5+ hours and nothing. I recently demoted the First Domian Controller that created the domain and have found no problems until now. It is strange because AD created a mailbox in the store but it doesn't show on the global address list???

Ideas????? Be specific please

12 replies

by acattr

Exchange 2000 uses the global catalog server. Make sure you set atleast one DC to be the global catalog server(under AD sites and services, the ntds properties of a DC). You should see event errors stating that the exchange server is unable to find a global catalog server.

When removing the first DC from the network make sure you follow the steps listed in the link below.

http://tinyurl.com/261o

by acattr

I wasnt clear on the first line. Exchange 2000 uses the global catalog server to generate the global address book.

by california dead head

I have 2 Global Catalogue servers. The active directory seems to be functioning. When I create the users AD creates a mailbox. I can send and receive mail with the user. The users name does not show however in the Global address book. Also whenI delete a user the mailbox is not deleted. Some parts are working correctly and some aren't.

by georgevlob

If you go into Exchange System Manager | Recipients | All Global Address Lists and right click on the Default Global Address List and go to properties, under the General Tab in the Filter area you should see something like this:

(& (mailnickname=*) (| (&(objectCategory=person)(objectClass=user)(!(homeMDB=*))(!(msExchHomeServerName=*)))(&(objectCategory=person)(objectClass=user)(|(homeMDB=*)(msExchHomeServerName=*)))(&(objectCategory=person)(objectClass=contact))(objectCategory=group)(objectCategory=publicFolder) ))

and there should be a preview button. If you can see the users here, then you have a problem with the clients. Let us know if you can see them here or not.

by georgevlob

Sorry, you should be able to see the user listed in the preview box that pops up after you press the Preview button, not on the General Tab.

by cg it

How are you trying to send the users an email? Via the server? or on another workstation? If you wish you can log into the administrator's mailbox via Internet Explorer from the server. IF your trying to send them an email from the Exchange Server itself, won't work.
I

by cg it

Exchange uses the global catalog to determine if an address is local (intranetwork) or remote (internet). That Global catalog gets it's information from Active Directory. As the previous answerer stated, you can view who's listed in the Global catalog, but if you open up Exchange manager and go to Global Catalog under recipients, your not going to see any mailboxes as those mailboxes are in Active Directory. (see your open question # 58, you've posted two questions like this. I've answered on the other one.)Active Directory controls users & groups, and their profiles (including mailboxes) are stored in Active Directory. In outlook, [as in MSMM or Outlook express, you can save a persons mailbox in Outlook's address lists, but you can explore Exchange server to find address lists.

by cg it

Note: last sentence... but you can NOT "explore" Exchange Server looking for address lists of people who have had mailboxes created for them by opening recipients & then Global [or for that matter local] address list.

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