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Exchange Event Log Error -Help!

By pozotech ·
Have an Exchange 5.0 server that keeps showing Event Id 4115, in the log with the following verbage: "The message from the spool file QGXCQ0ML seems to be looping through the routing extension for the Internet Mail Service. Please check that the routing DLL is configured properly." Not sure how to go about fixing this problem.

Any help is appreciated.

Thanks Jeff

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Exchange Event Log Error -Help!

by john.cahill In reply to Exchange Event Log Error ...

Jeff, review this article from M$ Technet, it may shed some light on your situation (it mentions Exchange 5.5 but the problem sounds similar:

PSS ID Number: Q260247
Article last modified on 04-27-2000



The information in this article applies to:

- Microsoft Exchange Server, version 5.5


If Exchange Server 5.5 is installed on a Microsoft Windows 2000 domain
controller, some Internet e-mail messages may loop if the following conditions
are met:
- The Windows 2000 domain is <domain>.com.

- The Exchange Server Simple Mail Transfer Protocol (SMTP) site address is

- The domain <domain>.com does not have an MX record configured in DNS.

- Exchange Server is configured to re

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Exchange Event Log Error -Help!

by pozotech In reply to Exchange Event Log Error ...

John - thanks - got me looking in the right area. As always - should have looked at Technet. Jeff

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