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Exchange/Outlook - WebAccess and Remote

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3 replies

by Member 28996545 1 view

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We're having trouble getting OL Webaccess working - it's OK for admin, but not other users.

Also, can't get remote mail working either.

We suspect permissions, ports, NAT ??

Exchange 2000, OL 2002.

Vague answers won't get any points!

3 replies

by racer500x

The Outlook Web Access problem is a permissions problem. Outlook Web users must be granted "Access this computer from the network" and "Log on locally" permissions through User Manager for Domains.

See
http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q175892&
and
http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q245715&

Create a new Global Group called "Outlook Web Users". Add your OW users to this group.
In User Manager for Domains, Policies, User Rights, add the "Outlook Web Users" group to the "Access this computer from the network" and "Log on locally" rights.

Good luck!

by Member 28996545

We'd sorted this issue out already, but it's a good answer, so you're welcome to the points. Still not working right, though.

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