General discussion

Locked

Exchange Server received an Internet message that could not be processed

By jerry_ellis ·
The Microsoft Exchange Server received an Internet message that could not be processed.

I have an Exchange 5.5 server with SP4 running on and NT 4.0 OS with the latest patches. I've just run across a problem that doesn't seem to be well addressed in the Microsoft Tech Net site.


We have recently implemented a Barracuda SPAM solution, but this problem has been periodically occurring.

The pertinent header data follows:

Received: from barracuda.ci.mtnview.ca.us ([10.1.2.223]) by cmv-ch-email.ci.mtnview.ca.us with SMTP (Microsoft Exchange Internet Mail Service Version 5.5.2657.72)
id XFXZ2K4H; Wed, 8 Dec 2004 08:43:32 -0800
X-ASG-Debug-I 1102524210-23745-58-0
X-Barracuda-URL: http://barracuda.ci.mtnview.ca.us:8000/cgi-bin/mark.cgi
Received: from cmv-ch-smail.ci.mtnview.ca.us (mailhost.ci.mtnview.ca.us [209.155.146.199])
by barracuda.ci.mtnview.ca.us (Spam Firewall) with ESMTP id 3BE24203FD32
for <john.spalding@ci.mtnview.ca.us>; Wed, 8 Dec 2004 08:43:30 -0800 (PST)
Received: from samourai1.co.santa-clara.ca.us (samourai1.co.santa-clara.ca.us [146.74.221.105])
by cmv-ch-smail.ci.mtnview.ca.us (8.12.11/8.12.11) with ESMTP id iB8GhDdx030696
for <john.spalding@ci.mtnview.ca.us>; Wed, 8 Dec 2004 08:43:13 -0800
Received: from dns-cvc.CO.Santa-Clara.CA.US (localhost [127.0.0.1])
by samourai1.co.santa-clara.ca.us (8.12.1 - patch: 12.8, 12.9, 12.10/8.12.1) with ESMTP id iB8GfrZA020472
for <john.spalding@ci.mtnview.ca.us>; Wed, 8 Dec 2004 08:41:53 -0800 (PST)
Received: from sccsrv60.co.santa-clara.ca.us (sccsrv60 [146.74.2.71])
by dns-cvc.CO.Santa-Clara.CA.US (8.12.1 - patch: 12.8, 12.9, 12.10/8.12.1) with ESMTP id iB8Ggslm009558
for <john.spalding@ci.mtnview.ca.us>; Wed, 8 Dec 2004 08:42:54 -0800 (PST)
To: john.spalding@ci.mtnview.ca.us
X-ASG-Orig-Subj:
Subject:
MIME-Version: 1.0
X-Mailer: Lotus Notes Release 6.0.2CF1 June 9, 2003
Message-I <OF88853E78.B9D00217-ON88256F64.005B8754-88256F64.005BB1D6@ISD.SCCGOV.ORG>
From: janet.hayton@cnt.sccgov.org
Date: Wed, 8 Dec 2004 08:42:26 -0800
X-MIMETrack: Serialize by Router on SCCSRV60/SRV/SCC(Release 6.5.1|January 21, 2004) at
12/08/2004 08:42:28
Content-Type: multipart/mixed; boundary="=_mixed 005BAE3C88256F64_="
X-Scanned-By: MIMEDefang 2.30 (www . roaringpenguin . com / mimedefang)
X-Virus-Scanned: by Barracuda Spam Firewall at ci.mtnview.ca.us
X-Barracuda-Spam-Score: -1001.00
X-Barracuda-Spam-Status: No, SCORE=-1001.00 using global scores of TAG_LEVEL=2.0 QUARANTINE_LEVEL=4.9 KILL_LEVEL=6.9

--=_mixed 005BAE3C88256F64_=
Content-Type: multipart/related; boundary="=_related 005BAE3C88256F64_="


--=_related 005BAE3C88256F64_=
Content-Type: multipart/alternative; boundary="=_alternative 005BAE3C88256F64_="


--=_alternative 005BAE3C88256F64_=
Content-Type: text/plain; charset="US-ASCII"

Yes, there are three files and a cut/pasted map of Saratoga Fire that you
should be receiving.

Information for you before the meeting Thursday, Dec 9, at Saratoga Fire.



- December 2004 TO Agenda.doc - 2005 meeting schedule.doc
--=_alternative 005BAE3C88256F64_=
Content-Type: text/html; charset="US-ASCII"


<br><font size=2 face="sans-serif">Yes, there are three files and a cut/pasted
map of Saratoga Fire that you should be receiving.</font>
<br>
<br><font size=2 face="sans-serif">Information for you before the meeting
Thursday, Dec 9, at Saratoga Fire.</font>
<br>
<br>
<br>
<table width=100%>
<tr valign=top>
<td width=32%>
<td width=67%>
<tr valign=top>
<td>
<td><font size=1 color=red face="sans-serif"></font></table>
<br><img src=cid:_1_03505FF003504C18005BAE3B88256F64><font size=2 face="sans-serif"> -
December 2004 TO Agenda.doc  - 2005 meeting schedule.doc </font>
--=_alternative 005BAE3C88256F64_=--
--=_related 005BAE3C88256F64_=
Content-Type: image/gif
Content-I <_1_03505FF003504C18005BAE3B88256F64>
Content-Transfer-Encoding: base64

We suspect but are not sure it is a problem from the sender's end using bin encoding vice Mime encoding....

any insights is appreciated.

This conversation is currently closed to new comments.

5 total posts (Page 1 of 1)  
| Thread display: Collapse - | Expand +

All Comments

Collapse -

I suspect it's the Lotus Notes client configuration

by awfernald In reply to Exchange Server received ...

Obviously, the client is on Notes 6.0.2, and it is not properly interpreting the html e-mail as an html e-mail, but rather as a text message.

OR... more sense would be that they are sending the e-mail in what looks to be a normal message, however, their client "translates" it into that strange bunch of html when it is actually submitted to the e-mail system.

It could possibly be in the user's Notes preferences to send the message as "text only" rather than as "HTML and plain text".

The easiest way to resolve is to actually communicate with the person who sent you the e-mail, and get them to arrange a time with their Notes admin to conference in and play around with the config settings (use the scientific method, keeping making semi-logical config changes til you find the one that works , until that user can send you a similar e-mail and have it received by yourself in legible format.

Collapse -

Any clue

by buklas In reply to Exchange Server received ...

I have the same problem.Did you find a solution?

thanks
Vasilis Buklas

Collapse -

File Attachment

by kjenkinsaf In reply to Exchange Server received ...

If there is a file attachment and/or the file size of the *.eml or ASCII file is fairly large, try renaming the file with the extension *.mim and use Winzip to open it, the flies contained should extract. I believe you are right this is linked to the binary vs. Mime encoding.

Collapse -

by Gator2 In reply to Exchange Server received ...

I am having the same problem as you discribed, did you find a fix to the problem?

Collapse -

by jackykwong In reply to Exchange Server received ...

Pls try change the setting on loaction --- mail ---format for message addressed to internet --MIME ormat

Back to Software Forum
5 total posts (Page 1 of 1)  

Related Discussions

Related Forums