explorer.exe error

By tantek ·
I have a computer with windows xp. Recently i am getting an error. explorer.exe application error. the memory at could not be read. Click ok to close. cancel to debug. My desktop is blank. only background shows up. If a go to task manager i can start explorer manually from there.

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Sounds as if there is a problem with a memory module,

by wizard57m_cnet Moderator In reply to explorer.exe error

or possibly with malware. Boot into safe mode and scan with MalWareBytes to check for malware, then to check the memory modules you may need to search the web for a utility, or open the case and make sure each module is seated properly.

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possible solution

by dmiles In reply to explorer.exe error

To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

How to obtain the latest Windows XP service pack

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