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External HDD and Vista OS Problem

By vasharma4u ·
Hi,
Recently I have purchased a Touchmate 250GB external HDD and I want to use it thru my Laptop which is of Vista OS. But when I connected the HDD, the device is detecting and saying that insert a disc.
Please help me.

regards,
VAS

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Usually means drivers needed

by tintoman In reply to External HDD and Vista OS ...

As I'm sure you know, if you are being prompted to insert a disk then the device you are trying to use does not have drivers included with your operating system, if you do not have a disk with compatible drivers for Vista then you should try to find some on the internet, the touchmate website presumably will advise if Vista drivers are available.
If you cannot find drivers that work with vista you will have to change the drive for one which is supported.

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