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file corruption after a virus

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3 replies

by computab

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I formatted and reinstalled Win 2000, Norton antivirus, and Office 2000. Fine, everything works, but when I tried to access some Word files, I got a message saying I needed to reinstall, so I put the Office 2000 disk in but got an error message, Windows installer error 1603. It was looking for the file Data1.msi, which is on the disk. I then got a Office 2000 Professional error "Internal error 2755." Does anyone know what that means?

3 replies

by vinnyd

This error may be happening because the login you are using does not have the correct rights to make the install.

OFF2000: Setup Appears to Stop Responding, Followed by Internal Error 2336 or 2755

Microsoft Knowledge Base Article - 217714

Office needs to be installed as administrator or a user with admin rights on Windows 2000 or Win XP.

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