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finding out a users rules in outlook 2000

By jiannillo ·
I was asked by management to find out what rules a user has set in his outlook client. Reason is he is claiming not to get emails but the sender is getting back a delete without read receipt. Is this possible to do on the server or do I need to be on the users system to view his rules .We are using exchange 2000 and outlook 2000

Thanks in advance

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by p.j.hutchison In reply to finding out a users rules ...

Rules are stored on the user's mailbox. To view them, create a new profile and point it to the user's mailbox and it should display the rules ok.

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by jiannillo In reply to finding out a users rules ...

Outlook only allows 1 exchange profile at a time so how would I add a second one to view his rules . Unless I am misunderstanding your answer.

Thanks again

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