Fix PSAPI.DLL error

By jon_melvin ·
I am getting the seemingly common "The Procedure Entry Point Get Process Image File Name W Could Not Be Located in the Dynamic Link Library PSAP1.DLL" error when clicking a hotlink URL in any application or a general failure in Outlook 2007.

I am running Windows XP SP2 with all hotfixes and updates provided via Windows Update.

As noted on various sites, I do not have an IE7 beta installed--never have. I also do not have other/different versions of PSAPI.DLL--the only instance is the one in the System32 folder. It's listed as v4.0.1371.1.

Any insight as to how to fix/replace this DLL?

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RE: Fix PSAPI.DLL error

by Jacky Howe In reply to Fix PSAPI.DLL error

For a start try this and let us know how you got on.

Click on the Start button, then click on Run
In the "Open" box, type the following

regsvr32 PSAPI.dll

This should reload the dll.

It can also be downloaded from here.

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"PSAPI.dll was loaded, but...

by jon_melvin In reply to RE: Fix PSAPI.DLL error

..the DLLRegisterServer entry point was not found. This file cannot be registered."

Thanks for the suggestion. I have located this DLL from that very website. However, I'm not sure how to go about properly replacing/registering it, what with Windows File Protection and all.

Googling was not helpful. Incidentally, I did run SFC /scannow, only to have it error out as well--
Windows File Protection could not initiate a scan of protected system files. The specific error code is 0x000006ba [The RPC server is unavailable].

I look forward to hearing from you if you have anymore insight. Thank you so much for your time!

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RE: "PSAPI.dll was loaded, but...

by Jacky Howe In reply to "PSAPI.dll was loaded, bu ...

Restart the PC and try this.

sfc /scannow /quiet

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displays sfc info/help

by jon_melvin In reply to RE: "PSAPI.dll was loaded ...

Doing this simply displays the SFC info/help as if I was using a /? switch.

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Something else

by Jacky Howe In reply to Fix PSAPI.DLL error

Check to see that you have Administrative Privelages.
Try this.

Here is a link to Windows File Protection.

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different SFC error...

by jon_melvin In reply to Something else

I tried this as well, same RPC error message was presented.

After running a Spyware Doctor scan, a registry entry was fixed that had somehow disabled WFP. Running SFC /scannow then resulted in a looped message saying insert Windows XP SP2 CD, regardless if the appropriate media was present or not.

I had installed XP from a XP2 Pro CD and used the same installation media. I even verified under HKEYlocalmachine/current etc,etc the sourcepath and servicepackpath was pointing to the appropriate i386 directory.

I wish I would have been able to actually pinpoint the cause/fix for this error, but I ended up just reimagining my machine from a 7 day old Ghost backup.

Thank you so much for your instance. Definite thumbs-up!

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