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Fix PSAPI.DLL error

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7 replies

by jon_melvin

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I am getting the seemingly common "The Procedure Entry Point Get Process Image File Name W Could Not Be Located in the Dynamic Link Library PSAP1.DLL" error when clicking a hotlink URL in any application or a general failure in Outlook 2007.

I am running Windows XP SP2 with all hotfixes and updates provided via Windows Update.

As noted on various sites, I do not have an IE7 beta installed--never have. I also do not have other/different versions of PSAPI.DLL--the only instance is the one in the System32 folder. It's listed as v4.0.1371.1.

Any insight as to how to fix/replace this DLL?

7 replies

by jon_melvin

..the DLLRegisterServer entry point was not found. This file cannot be registered."

Thanks for the suggestion. I have located this DLL from that very website. However, I'm not sure how to go about properly replacing/registering it, what with Windows File Protection and all.

Googling was not helpful. Incidentally, I did run SFC /scannow, only to have it error out as well--
Windows File Protection could not initiate a scan of protected system files. The specific error code is 0x000006ba [The RPC server is unavailable].

I look forward to hearing from you if you have anymore insight. Thank you so much for your time!

by jon_melvin

Doing this simply displays the SFC info/help as if I was using a /? switch.

by jon_melvin

I tried this as well, same RPC error message was presented.

After running a Spyware Doctor scan, a registry entry was fixed that had somehow disabled WFP. Running SFC /scannow then resulted in a looped message saying insert Windows XP SP2 CD, regardless if the appropriate media was present or not.

I had installed XP from a XP2 Pro CD and used the same installation media. I even verified under HKEYlocalmachine/current etc,etc the sourcepath and servicepackpath was pointing to the appropriate i386 directory.

I wish I would have been able to actually pinpoint the cause/fix for this error, but I ended up just reimagining my machine from a 7 day old Ghost backup.

Thank you so much for your instance. Definite thumbs-up!

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