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Fix & Repair in Outlook 2000

By jbeaucaire ·
I have a damaged folder in Outlook 2000. I tried getting the fix downloaded from Mircosoft. It appears I need SR-1 Professional (that's what I have installed) but can't find that SR on their site.

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Fix & Repair in Outlook 2000

by DKlippert In reply to Fix & Repair in Outlook 2 ...

It's part of the Office update:

http://tinyurl.com/5kkl

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Fix & Repair in Outlook 2000

by jbeaucaire In reply to Fix & Repair in Outlook 2 ...

I know it is part of the office update. The problem is it doesn't see it on my system. I have uninstalled all updates. I reinstalled Office. I run the damage repair in Outlook and it just comes back & says the repair completed successfully. I try to go back into that folder it still says it is damaged.

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Fix & Repair in Outlook 2000

by DKlippert In reply to Fix & Repair in Outlook 2 ...

Sorry, your question said "but can't find that SR on their site."

Have you run Scanpst.exe?

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Fix & Repair in Outlook 2000

by jbeaucaire In reply to Fix & Repair in Outlook 2 ...

Right I cannot find a copy of SR-1 on MS. No I don't have a copy of this program. Can I get it from Microsoft?

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Fix & Repair in Outlook 2000

by DKlippert In reply to Fix & Repair in Outlook 2 ...

You say "cannot find a copy of SR-1 on MS..."

Here it is:

Microsoft Office 2001 Service Release 1
http://tinyurl.com/5kkl

Also:

SUMMARY
The Inbox Repair tool (Scanpst.exe) is designed to help repair problems that are associated with personal folder (.pst) files. The Inbox Repair tool is included on the first Microsoft Office 2000 CD-ROM.
MORE INFORMATION
The Inbox Repair tool is automatically installed with all English-language Outlook installation options depending on your operating system.

For Microsoft Windows NT and Microsoft Windows 2000:
C:\Program Files\Common Files\System\Mapi\1033\NT

For Microsoft Windows 95 and Microsoft Windows 98:
C:\Program Files\Common Files\System\Mapi\1033\95

Unlike the Microsoft Office 97 version of the tool, Office 2000 does not place the Inbox Repair tool on a menu. To use the tool, locate one of the folders by using Microsoft Windows Explorer, and then double-click the Scanpst.exe file.
The Scanpst.exe file is located on the first Office 2000 CD-ROM in the following folders:
Drive name:\Pfiles\Common\System\Mapi\1033\95
-and-
Drive name:\Pfiles\Common\System\Mapi\1033\NT

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Fix & Repair in Outlook 2000

by jbeaucaire In reply to Fix & Repair in Outlook 2 ...

Point value changed by question poster.

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