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Fonts greyed in Outlook options

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In Outlook, when going into Tools, then Options, then Mail Format, the fonts option is greyed out. The font can be changed in a new message but this only lasts for the actual message and when you create a new message you have to change the font again. Is there any reason why this happens?

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by dklippert

Remove the check mark from "Use Microsoft Word ..."
If you want to use Word you can change the email.dot

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