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forwarded and replied messages /outlook

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by isoro 1 view

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Is there an option in Outlook inbox that allows the sender to preview a message that is added as part of a fowarded or reply mail? I have a situation where my client recieves mail that needs to be forwarded with his comments added on. he can view the original forwarded mail in his preview pane but can't see his added comments.I have checked email options and current view customization.. not much help there.. Any input would be appreciated.

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by timwalsh

Is your client looking at the original email he received (in Inbox), or is he looking at the email he sent (in Sent Items)? If he's lloking at the message in his Inbox, that is not the same email sent out as a reply or forward. He needs to look inat the email as it exists in Sent Items.

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