Frozen Applications

By karlparky ·
. If a customer calls to advise that all applications are frozen. What
is the 1st thing you must check.

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by anansimann In reply to Frozen Applications

I would reboot the computer and start checking for spywares and viruses.I would try to install and run programs like spybot search & destroy, pc rescue, adaware, evidence eliminator and/or spyware begone.

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by Naw-yi In reply to spyware-viruses-spyware

hanging program, applications will usually be lack of memory, or a bottleneck somewhere.
spyware, viruses, etc. are written so that u dont know they are there til its too late, they dont freeze apps.

give the specs of your rig and the last thing the person was doing when the problem happened.

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