Software

Ask something
Question Locked

FTP Connection Hanging...

0 helpful
10 replies

by mimi_50115

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
I am trying to connect to my company's download site, which is through FTP via Java, and I get the connection box saying it's trying to connect. It just hangs there. I rn the Network Diagnostic for WinXP and it says the FTP client is being blocked. I've checked my firewalls and nothing appears to be blocking it. I had access and then one day, just before Christmas, I couldn't get in. Any suggestions? Am I missing something? How do I check my ports to be sure they're open? Thanks for any help anyone can give!

10 replies

by mimi_50115

LOL Yes, I still work there. I access the site from home and can access it just fine from other computers in my house. Just not the one I work from. That's why I'm asking if I'm missing something or if a port is possibly not open on this computer.

by cg it

nothing seems to be blcoking it then ask how to check ports to be sure their open. If you checked, then..........

FTP uses TCP/IP port 21 [and 20]. make sure the firewall either forwards it or allows traffic.

by mimi_50115

but I haven't done this in a long time. Someone else in my house has taken over the computer issues. How do I check my ports? Or should I ask where do I check them?

by robo_dev

"I rn the Network Diagnostic for WinXP and it says the FTP client is being blocked"

That means the firewall built into Windows XP is blocking your FTP program from getting to the Internet. You need to adjust your Windows firewall settings.

As a sledgehammer fix, try disabling Windows firewall, and see if FTP works.

Then renable it and visit the following link about adding a firewall exception for your app:
http://support.microsoft.com/kb/875357

by mimi_50115

When I disabled it, no problem accessing the site. So I enabled it again, added ports 20 and 21. Nothing. No access still. Windows Event Log shows error 1025 but I have no idea what that means. I'm at a loss. Any other suggestions?

by cg it

click the exceptions tab and you should see FTP on the list.

if not you can add the FTP program you use to the list.

by mimi_50115

I had ftpcomm and it was checked. I clicked "Add Port" and added port 20 and then 21. It still doesn't work as long as the firewall is on. I have even tried changing the scope, except I didn't try the custom setting. So I'm still confused and aggravated that I can't find the problem. This isn't a program, per se. I log onto a website and click on a link to connect to the ftp host via Java. I don't have any other ftp sites to try.

by mimi_50115

I have Zone Alarm running and after doing some research, found that running Windows XP firewall with Zone Alarm can cause conflicts on inbound ftp connections. I allowed Zone Alarm to disable the windows firewall and all works fine. Then my techie guy says, "Yeah, I unchecked that box a few weeks ago when I was updating and reconfiguring your security." Hmm...that would have been good to know. LOL So thanks for all your help! :)

This discussion is closed to new replies.