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Gentran Director drops FAs

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2 replies

by dpcook

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I was just wondering if anyone who has experience with Gentran Director would have any idea why Functional Acknowledgments would be dropped and never received by a customer? The problem doesn't happen all the time and there is no set pattern or specific customer. Thanks!

dcook

2 replies

by realgem

All I can suggest is to contact the vendor and use the technical support service that you've paid for...

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