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gridlines in word

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9 replies

by mgates

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whenever a client opens a file, gridlines (not table gridlines) are displayed in print layout view. I can wipeout them by going to run, windword.exe /a, but they reappear when opening saved files. if she logs onto another machine or another user opens these files, the gridlines do not appear. i would like to know what setting is causing thesed nonprinting gridlines and how to remove them. the application is word 2000 running on a windows 2000 machine. these are not table gridlines and fill up the screen to the margin boarders.

9 replies

by dklippert

One way to fix it would be to rename/delete Normal.dot
Also display the Drawing toolbar. Click on Draw and Grid Remove check from display gridlines on screen.

by mgates

Poster rated this answer.
This did not work. that is why i tried winword.exe/a which only works temporarily until they open another file and then all future files display the gridlines.

by sarahbeth

Despite saying these are not table gridlines, I would still doublecheck the Table, Show Gridlines, and make sure it is off/set to not display.

But I agree with response #1 -- if the lines disappear when you start it with /a, it sounds very much as if the Normal.dot is corrupt.

by mgates

It is definitely not table gridlines. and i wiped out the normal.dot file and it did nothing. i can temporarily fix the problem by using winword.exe/a, but it reverts back to gridlines when opening files. the files do not appear to be corrupt, because other people can open them without problems.

by dklippert

Try Tools>Templates and Add-ins.
Remove the checkmark from any od templates.
Using the /a switch runs Word without any add-ins (or normal.dot)

by mgates

I checked the templates in a document that was open, but unfortunately there weren't any add-ons to delete.

by sarahbeth

Question:
1. You turned off the gridlines in Draw? Saved that as the option on client machine?

2. You created a brand new normal.dot template and saved it, for their default?

Still did not work?

by mgates

Bravo! did not know you could display gridlines for non-editing objects. the user had inadvertantly turned gridlines on and it kept getting applied to the normal.dot template. thanks for your help.

michael

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