Groupwise 7 and hyperlinks

By Adrianne.Traylor ·
Just in the last couple of weeks, I am encountering a problem when I try to open hyperlinks from Groupwise email. I am using Windows XP, Groupwise 7 and IE 7. I had no problems until recently, but now whenever I try to open a web hyperlink, I get the error message "Internet Explorer has encountered a problem and needs to close". I can paste the address into my browser and navigate there fine, just not from Groupwise. Also, I've noticed that I'm getting blank areas on certain websites/blogs where embedded media should be. It doesn't happen on all sites so I assuming it has something to do with the way the media was embedded on those sites. But these are URLs that I regularly visit, and this is only a recent phenomenon. Any ideas on how I can troubleshoot these problems?

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