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Has anyone had this problem?

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by tom.bokman

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I have a Win2k server that was upgraded from NT4. Now when I try to install an application (like Adobe Reader 4.0) via Install Shield, windows gives error message that it cannot find C:\WINNT\Profiles\ADMINI~1\Local Settings\Temp\pft84~tmp\SETUP.EXE.
I used a utility call Filemon and saw that directory path being used at a system level was 1 character short (pft84~tm). After re-naming pft84~tmp to pft84~tm, setup.exe ran without errors. I tried installing another program that used installshield but had the exact same problem. I do not have this problem installing the same programs on my other server although this one came with W2k pre-loaded.

Please contact me if you have any insights on this. Thanks.
tom.bokman@mcwa.com

2 replies

by jimhm

You will hate the answer worst than I did - Microsoft solution - Start from a clean Drive.

Which means even not stated - "do not Upgrade from NT4.0 to Win2K for any versiosn." We had the same problems from servers to desktops - no we have them backup data, install on a clean virgin drive (FDISK it) - sometimes requires partMagic to distroy the partitions - so Win2K doesn't puke.
Once we started that procedure - no more problems - clean installs and the units run fine.

by jimhm

What is the group rights you have - We have found that Microsoft has restricted the rights down on the "USER" and now to install you have to be "Power" or "Admin" - I am sure you tried it - but - ha - give anything a shot.

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