Headers and footers in Word 2002

By p_cheatum ·
I have one computer that whenever the user inserts a header or footer, instead of actually inserting the text of what we asked, it inserts the title of what we want. For example, if we ask it to insert the file name and date, instead of inserting the file name and date, it inserts the words "filename and date" with symbols. Headers and footers insert fine in Excel. I have done a Detect and Repair but it didn't help. Any ideas would be appreciated.

This conversation is currently closed to new comments.

Thread display: Collapse - | Expand +

All Answers

Collapse -

This will help you with your Headers and footers in Word 2002 issue.

Please post back if you have any more problems or questions.
If this info is useful, please mark it helpful. Thanks

Collapse -

Sounds as if your Normal.DOT file is corrupt.

by ThumbsUp2 In reply to Headers and footers in Wo ...

You can shut down Word then copy Normal.DOT from a known good installation to that computer, replacing the one that's corrupt.

I think you can even delete it and Word will recreate it when it's re-started, but I'm not entirely sure about that.


Collapse -

Thank you!

by p_cheatum In reply to Sounds as if your Normal. ...

This was a new problem to me and I never thought of that. It worked. Thank you.

Collapse -

NP, Glad it helped.... <nt>

by ThumbsUp2 In reply to Thank you!
Collapse -

Turn off field codes

by krystyne20 In reply to Headers and footers in Wo ...

You need to turn off the field codes view. Go to Tools, choose Options, click the View tab. Uncheck the box next to Field Codes.

Related Discussions

Related Forums