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HELP!!! Delivery Status Notification (Relay)

By nmellon ·
Delivery Status Notification (Relay)
When one of our users sends an email outside of our system with a delivery status notification requested, they immediately receive a DSN containing their entire original email as an attachment. The message reads:

Delivery Status Notification (Relay)

This is an automatically generated Delivery Status Notification.

Your message has been successfully relayed to the following recipients, but the requested delivery status notifications may not be generated by the destination.

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The user is requesting Read and Delivery reciepts.

by faradhi In reply to HELP!!! Delivery Status ...

This is generated when the server sending the email cannot confirm that the receipt will be sent.

It is essentially saying, I have delivered the message to the destination server. Even though you have asked for a read receipt as well, I am not sure you will get one from the destination server.

Have the user turn off the read receipt request for all email.

I hope this helps.

Please let us know how it turns out.

Bryan

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