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Help Desk

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by brad_mankoff

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One of my customers currently has a home grown Help Desk program. We need a better system and hopefully a Web based system to enable some of our users to see the status of their requests. We are looking for software and any other ideas to improve our system.

6 replies

by ctrstrike

Have deployed the Remedy ARS software suite to many of our clients in need of a helpdesk solution with WEB access. The product has a long history and specializes in this area. Top notch!

by jessie

Magic... :0) It's a nice web based program with asset management features as well as call and work order tracking.

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