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Help Desk Software

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by bankrupt1 Sep 19, 2000 last reply Dec 28, 2000

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Which help desk programs work with an Informix database? We are a group of 50 users.

11 replies

by stephane.gagne Sep 29, 2000

Sterling Software (now Computer Associate) have a great software called Vision:explorer

Here's the link:http://www.sterling.com/content/prod_serv_factsheet.asp?plid=3&pid=191&sid=1

We use it to connect on oracle database and it work great !

by bankrupt1 Dec 28, 2000

The question was auto-closed by TechRepublic

by rick_b Oct 10, 2000

Try Remedy Corp.
http://www.remedy.com/
They will talk to you and find out what kind of business you have, what CRM model you use, how the software can scale to your business. We have had great luck with them.

by bankrupt1 Dec 28, 2000

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by bv2 Nov 7, 2000

http://www.microsite.co.uk/remedy/action/7.html
http://www.helpdesk.cc

are two websites touting help desk programs that work with informix

by bankrupt1 Dec 28, 2000

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by danielh Nov 28, 2000

Remedy very to expensive

CA Software have one integreted in unicenter tng call helpdesk option, it working on Informix
For only 50 users check HelpDesk
www.helpdeskpro.net

by bankrupt1 Dec 28, 2000

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by charley Nov 29, 2000

Assuming you have a UNIX host, you might try Keystone from Stonekeep. Its free for personal use, but still cheap for corpoate use. You can get it from http://www.stonekeep.com.

by bankrupt1 Dec 28, 2000

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by bankrupt1 Dec 28, 2000

This question was auto closed due to inactivity

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