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Help Desk Web Chat

By rawle ·
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Does anyone know of a software (resource) that allows users to chat with the Help Desk support team when trying to resolve technical problems? If yes, I would really appreciate some direction. Thank you.

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Help Desk Web Chat

by j.wallace In reply to Help Desk Web Chat

To have one while you're looking for what you really want, you could start a Group on Yahoo and activate the Chat feature for all members. The Chat facility also allows private messages. The system requirements are low (Windows 95+, IE/NN 4.x or higher).

http://groups.yahoo.com/start

Hoping this helps,
Rick

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Help Desk Web Chat

by rawle In reply to Help Desk Web Chat

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Help Desk Web Chat

by Luis Faustino In reply to Help Desk Web Chat

Hello,

If you want to do it over the web, you can use the IM's out there, like AOL, MS, ICQ, etc. If you want to do it internally thru your company network you can use a version of ICQ that is meant for corporate use or you can also netmeeting.

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Help Desk Web Chat

by rawle In reply to Help Desk Web Chat

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Help Desk Web Chat

by rawle In reply to Help Desk Web Chat

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