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  • #2335010

    Help Desk Web Chat

    Locked

    by rawle ·

    Does anyone know of a software (resource) that allows users to chat with the Help Desk support team when trying to resolve technical problems? If yes, I would really appreciate some direction. Thank you.

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    • #3582402

      Help Desk Web Chat

      by j.wallace ·

      In reply to Help Desk Web Chat

      To have one while you’re looking for what you really want, you could start a Group on Yahoo and activate the Chat feature for all members. The Chat facility also allows private messages. The system requirements are low (Windows 95+, IE/NN 4.x or higher).

      http://groups.yahoo.com/start

      Hoping this helps,
      Rick

    • #3595467

      Help Desk Web Chat

      by luis faustino ·

      In reply to Help Desk Web Chat

      Hello,

      If you want to do it over the web, you can use the IM’s out there, like AOL, MS, ICQ, etc. If you want to do it internally thru your company network you can use a version of ICQ that is meant for corporate use or you can also netmeeting.

    • #3581184

      Help Desk Web Chat

      by rawle ·

      In reply to Help Desk Web Chat

      This question was closed by the author

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