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  • August 7, 2002 at 4:30 am #2335010

    Help Desk Web Chat

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    by rawle · about 22 years, 11 months ago

    Does anyone know of a software (resource) that allows users to chat with the Help Desk support team when trying to resolve technical problems? If yes, I would really appreciate some direction. Thank you.

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    • August 7, 2002 at 7:14 am #3582402

      Help Desk Web Chat

      by j.wallace · about 22 years, 11 months ago

      In reply to Help Desk Web Chat

      To have one while you’re looking for what you really want, you could start a Group on Yahoo and activate the Chat feature for all members. The Chat facility also allows private messages. The system requirements are low (Windows 95+, IE/NN 4.x or higher).

      http://groups.yahoo.com/start

      Hoping this helps,
      Rick

    • August 15, 2002 at 10:23 pm #3595467

      Help Desk Web Chat

      by luis faustino · about 22 years, 11 months ago

      In reply to Help Desk Web Chat

      Hello,

      If you want to do it over the web, you can use the IM’s out there, like AOL, MS, ICQ, etc. If you want to do it internally thru your company network you can use a version of ICQ that is meant for corporate use or you can also netmeeting.

    • August 31, 2002 at 4:21 am #3581184

      Help Desk Web Chat

      by rawle · about 22 years, 10 months ago

      In reply to Help Desk Web Chat

      This question was closed by the author

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