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HELP- DVD player shuts off computer when I open it!

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4 replies

by bluenile08 2 views

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Hello, I have a 2 year old Sony VAIO laptop. It has functioned without issue. Recently I opened the DVD player to pop in a DVD and it shut down my computer. I had to reset the computer to turn it on. When I closed the DVD with a new disc in it, it shut off again. The DVD player WILL play a DVD in it, but will not burn a CD readable. What is going on? What do I need to fix? Please help! Thank you! Bluenile

4 replies

by robo_dev

second guess is motherboard.

Does it do the same on AC power and battery?

I would try uninstalling/reinstalling the drive and check for loose parts/screws within the drive. I would see if symptom remains with different drive.

Also reset the BIOS to factory defaults.

by ozi eagle

Hi

My guess is that you have a power supply problem.

Herb

by bluenile08

Yes, it does the same on AC and battery. In fact, the first time it happened, I had to remove the battery in order to get it to work again. I replaced the battery and now it happens on either AC or battery.

I will try to replace the drive.

Thanks!

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