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Help - Exchange 5.5 Error Messages

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8 replies

by rchan

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We are getting the following two errors on our Exchange 5.5 SP4 server.

An error occurred.

Function name or description of problem: EcProcessSearchMessageEvent

Error: 0x80040304
************************************************
An error occurred.

Function name or description of problem: EcTestMsgRestriction

Error: 0x80040304

There is not much information about this on Microsoft's site and I am not finding any resolutions on the Usenet groups. Has anyone experienced these errors and is there a fix for the problem? Thanks in advance.

8 replies

by joseph moore

Did you see the references to running the Information Store Integrity Checker (ISINTEG)? There are several articles and newsgroup postings suggesting this. The syntax would be:
ISInteg -pri -fix -test alltests

hope this helps

by rchan

I did see the references to run ISINTEG and I did see the new groups postings. None of which explained what causes it and if ISINTEG fixed any of the errors.

by lordinfidel

When did this start happening? Has it always been like this or did it just start?

Is there anything in the event logs and where are you seeing this error?

by rchan

This just started a few months ago. But seems to appearing more frequently. There is nothing else in the event logs that but these errors. We believe that the problem may be coming from an individuals mailbox. We are planning on migrating the users mail to a .pst file and recreating his email from scratch.

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